These projects are "full-process" samples. 

They include formal Design Documents and storyboards (where appropriate), eLearning courses, and job aids. While other items in my portfolio are meant to show specific technical skills, the samples in this section demonstrate my understanding of an instructional designer's role in a corporate setting.

The first course was completed for a client who needed their seasonal sales staff to feel more comfortable making recommendations to customers. Check out "Recommending a Great Bottle" to learn about different types of alcoholic spirits - and also to see how I deal with organizing information and create workplace simulations as assessment. This course was created in Articulate Rise.

The second course was created for a fictional client with a need to empower site-level management to take specific action. Check out "Property Management: Contractors and Vendors" to see how I approach using interactive elements to aid in comprehension and retention. This course was created in Articulate Storyline.

The third course was created for a fictional client that will be implementing a peer mentoring program for new customer service representatives. As part of this, they have a need to train these new mentors on how to provide feedback. Check out "Giving Feedback" to see how I design interactive virtual instructor-led training (vILT) that emphasizes practice and community building. This course was created in Google Workplace (Slides and Docs).